336bd Terms and Conditions

1 General Provisions

Welcome to the 336bd platform. These terms and conditions ("Terms") form a legally binding agreement between you and 336bd. By visiting this website, opening an account or using any service, you agree to be fully bound by these Terms.

336bd is an online gaming platform that offers a variety of gaming experiences for users in Bangladesh, including slot games, live casino, sports betting and fishing games. The platform ensures convenient payment through bKash, Nagad, Rocket and Upay.

These Terms have been prepared in Bengali and will serve as the basis of your relationship with 336bd. If you disagree with any part of these Terms, please stop using this platform.

• These Terms may be updated from time to time and you will be notified before any changes take effect.
• Each user is personally responsible for reading and understanding these Terms.
• Use of this platform by minors is strictly prohibited.
• 336bd is not responsible for any technical issues, service interruptions or third-party software failures.

2 Account Registration

To open an account with 336bd, the following conditions must be met. An account cannot be activated without completing the proper registration process.

2.1 Eligibility Requirements

• The applicant must be at least 21 years of age.
• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete and up to date.
• The user must operate the account in their own name and for their own use.

2.2 Identity Verification (KYC)

336bd reserves the right to verify the identity of its users. If a withdrawal request is made on any account or suspicious activity is detected, 336bd may request the following documentation at any time:

• A copy of the National Identity Card (NID) or passport.
• Proof of ownership of the payment method used (bKash, Nagad, Rocket or Upay).
• Proof of current address (utility bill or bank statement from the last 3 months).

336bd reserves the right to suspend or close an account if verification documents are not submitted within the specified time.

3 Account Security

The security of your account is entirely your own responsibility. 336bd will never ask for your password or full login details.

• Keep your username and password completely confidential and do not share them with any third party.
• If you notice any unauthorized access to your account or suspicious activity, contact us immediately via live chat or at [email protected].
• Allowing a third party to use your account is prohibited. In such cases, the account may be closed.
• Use a strong password and change it regularly.
• Take extra precautions when using your account on public Wi-Fi.

336bd is not liable for any financial loss resulting from a breach of account security, unless it is proven that the fault was entirely due to our system.

4 Deposits and Withdrawals

336bd ensures fast and secure financial transactions through Bangladesh's popular mobile banking services.

4.1 Deposit Terms

• The minimum deposit amount across all payment methods (bKash, Nagad, Rocket, Upay) is ৳500.
• Deposited funds must come from a verified payment account in your own name.
• Deposits made through a third party are strictly prohibited.
• After successful verification, funds are generally credited to the account within a few minutes.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawals can only be made to your verified payment method.
• The withdrawal process generally takes 15 minutes to 2 hours to complete.
• KYC verification must be completed before requesting a withdrawal.
• Withdrawals may be held if the wagering requirements associated with bonus funds have not been met.

4.3 General Transaction Rules

336bd reserves the right to suspend any transaction if an unusual transaction pattern or suspicion of money laundering is detected. Additional verification procedures will be followed in such situations.

5 Bonuses and Promotions

336bd offers various bonuses and promotional offers for its registered members. Each bonus has its own terms and conditions.

5.1 Welcome Bonus

New members are eligible for a 100% bonus on their first deposit, up to ৳8,000. The following conditions apply to this bonus:

• The wagering requirement for the bonus is 25 times (bonus amount × 25).
• The welcome bonus can only be claimed once and cannot be claimed multiple times across any account or payment method.
• While a bonus is active, bets may only be placed on eligible games.
• The contribution rate of a game toward the bonus may vary; contact support for details.

5.2 General Bonus Rules

• Eligibility for bonuses is determined at the discretion of 336bd.
• If evidence of bonus abuse is found, the bonus and any associated winnings may be cancelled.
• 336bd reserves the right to change or cancel any promotion at any time.
• Two bonuses cannot be used at the same time while one is active, unless specifically permitted.

6 Gaming Rules

Following the rules below while playing games on 336bd is mandatory. These rules are in place to maintain a fair gaming environment.

• Each game has its own rules, which must be read before playing.
• If an ongoing round is cancelled due to a technical error or disconnection, 336bd will refund the bet amount.
• Random Number Generator (RNG) technology is used to determine game outcomes, which ensures fairness.
• 336bd reserves the right to cancel the relevant transaction if an incorrect payout occurs due to a technical error in any game.
• In live dealer games, the dealer's decision is considered final unless a technical error is proven.
• If there is any dispute regarding game rules, 336bd's interpretation will be considered final.

6.1 Sports Betting

The following applies when betting on cricket (BPL, IPL, T20 World Cup, ICC events), football and other sports:

• If an event is suspended or abandoned, all bets except those with confirmed results will be cancelled and funds returned.
• Live betting odds change rapidly; if odds change before a bet is confirmed, the new odds will apply.
• 336bd reserves the right to hold bets related to any match if match fixing or similar misconduct is suspected.

7 Prohibited Activities

Any of the activities listed below are strictly prohibited on the 336bd platform. Engaging in such activities will result in the immediate closure of the account and forfeiture of all associated winnings.

• Creating or operating multiple accounts.
• Bonus abuse or attempts to gain unfair advantages from the system.
• Playing games using automated software, bots or any other technical aid.
• Money laundering or illegal financial activities.
• Threatening or harassing other users or 336bd staff.
• Attempting to breach the platform's security systems.
• Registering with a fake identity or using someone else's identity.
• Playing games or placing bets on behalf of another person (proxy betting).

If evidence of any of the above activities is found, 336bd may permanently close the account without prior notice and take legal action where applicable.

8 Intellectual Property

All content on the 336bd website and platform — logos, designs, text, graphics, software and other elements — is the intellectual property of 336bd and is protected under copyright law.

• Reproducing, distributing, modifying or using any content for commercial purposes without prior written permission from 336bd is prohibited.
• Content from third-party game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) is subject to their own intellectual property laws.
• Browsing the website for personal and non-commercial use is permitted.

9 Limitation of Liability

336bd strives to maintain the highest standard of service. However, 336bd is not liable in the following situations:

• Loss caused by internet connection issues or a fault with the user's device.
• Transaction delays due to technical issues with third-party payment providers (bKash, Nagad, Rocket, Upay).
• Loss caused by the user's own negligence or intentional breach.
• Service disruption due to causes beyond our control (natural disasters, server downtime, cyber attacks).
• Loss of data or settings within gaming software.

336bd is always committed to improving service quality. For any issues, contact our 24/7 live chat support.

10 Account Closure

10.1 Closure by User

Any user may request to close their account at any time. Start the account closure process by contacting us via live chat or at [email protected]. It is recommended to withdraw any remaining balance before closing the account.

10.2 Closure by 336bd

336bd may suspend or permanently close an account for any of the following reasons:

• Violation of these terms and conditions.
• Fraudulent or dishonest activity.
• Bonus abuse or operating multiple accounts.
• Failure to complete KYC verification.
• A self-exclusion request related to responsible gaming.

If an account is closed without valid reason, any legitimate balance will be returned. However, if closed due to a rule violation, related bonuses and winnings may be forfeited.

11 Privacy

Protecting your personal information is extremely important to 336bd. Full details of how we collect, use, and safeguard your information can be found in our Privacy Policy.

• 336bd uses SSL encryption and other industry-standard security measures to keep your data safe.
• Your personal information will never be sold to third parties.
• Information may be shared when required by law or regulatory authorities.
• Collected data is used to improve service quality.

12 Responsible Gaming

336bd places the highest priority on responsible gaming. We believe gaming should be enjoyable — never a cause of financial problems.

• Do not bet beyond your means. Only spend money you can afford to lose.
• If you notice signs of gaming addiction, take a break immediately and seek help.
• Self-Exclusion feature: Contact us via 24/7 live chat or at [email protected] to request that your account be suspended for a set period of time.
• Contact support to set a deposit limit.

For more detailed information on responsible gaming, visit our Responsible Gaming page. Please note: Only those aged 21 or above may use this platform.

13 Terms & Conditions Changes

336bd reserves the right to modify these terms and conditions at any time. Registered users will be notified before changes take effect.

• A notice will be posted on the platform for significant changes.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.
• If you do not agree with the new terms and conditions, please request to close your account.
• The date of changes will be noted at the top of this page.

It is recommended to review these terms and conditions regularly so that you stay informed about the latest rules.

14 Contact

If you have any questions or complaints regarding these terms and conditions, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

• Live Chat: 24/7 direct support through the platform.
• Email: [email protected]

After a complaint is submitted, we will try to respond as quickly as possible. Complex matters may require additional investigation.